R
RISIKAEnterprise Risk Management
GDN / Planning / RKAP & Sasaran Strategis
RO
Risk Officer (CGRM)Daily operator
RKAP 2025 — 8 Sasaran Strategis, bowtie ke register risiko
Status: 3 On Track, 4 At Risk, 1 Critical. Avg progress 75%. Bowtie menautkan setiap sasaran ke enablers (control preventive) dan threats (risiko register). Klik sasaran untuk lihat bowtie lengkap.
Total Objectives
8
4 Pilar BSC
Avg. Progress
75%
Across all KPI
At Risk / Critical
5
Butuh eskalasi
Linked Risks
13
Teridentifikasi

Balanced Scorecard — 4 Pilar

Cascading KPI korporat → unit
Financial
29%
2 objectives
Customer
88%
2 objectives
Process
87%
2 objectives
Learning
95%
2 objectives

Objectives

AllFinancialCustomerProcessLearning
IDPilarSasaran StrategisOwnerTargetActualProgressRisksStatus
OBJ-01FinancialMencapai EBITDA positif Rp450 M
F1 · cascade: CF, BOPD, SBND
Direktur Keuangan & MREBITDA ≥ Rp450 MEBITDA -Rp180 M
22%
4At Risk
OBJ-02FinancialPendapatan Rp3.341 M (100% RKAP)
F2 · cascade: MS, AM, DM
Direktur KomersialPendapatan ≥ Rp3.341 MRp1.209 M (36%)
36%
3Critical
OBJ-03CustomerCSI ≥ 4,2 / 5,0 di 3 kawasan
C1 · cascade: SBND, SBMD, SBGM
Direktur KomersialCSI ≥ 4,20CSI 4,08
82%
2On Track
OBJ-04ProcessPemenuhan AOI RMI ≥ 85
P1 · cascade: CGRM, IA, Semua unit
VP CGRMSkor AOI RMI ≥ 85Skor AOI RMI 81
95%
3At Risk
OBJ-05ProcessPenyelesaian 100% proyek strategis RKAP
P2 · cascade: BOPD, PRC, SBND
Direktur OperasionalProgress ≥ 100%Progress 78%
78%
4At Risk
OBJ-06LearningTurnover pegawai < 8%
L1 · cascade: HC, Semua unit
VP Human CapitalTurnover ≤ 8%Turnover 6,2%
100%
0On Track
OBJ-07LearningSkor Kematangan TI ≥ 3,20
L2 · cascade: CF, CGRM, Semua unit
VP Corporate FinanceMaturitas TI ≥ 3,20Maturitas TI 2,85
89%
1At Risk
OBJ-08CustomerKunjungan wisatawan Kawasan Utama 5,2 juta pax
C2 · cascade: SBND, MS, DM
SBU Kawasan Utama≥ 5.200.000 pax4.870.000 pax
94%
1On Track